Support
How can we help?
Owners and renters can create tracked support tickets after logging in. Visitors can contact the EnjoyBoat team from the contact page.
Open support center
Log in to view tickets, reply to support and track booking or listing issues.
Read help articles
Learn about bookings, instant booking, deposits, refunds, claims and owner readiness.
Contact EnjoyBoat
Use the public contact form for partnership, inventory, press or account questions.
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Support & clarity
Support that keeps renters and owners organized
EnjoyBoat keeps clear paths for general questions, owner readiness, renter guidance, listing reports and account support. Use the relevant support channel before confirming a trip when something is unclear.
Support questions
Do I need a boating license?
License requirements depend on the destination, boat type and whether a captain is included. Confirm the requirement with the owner before booking.
Are fuel, captain and deposits included?
These vary by listing. Review the policy section and ask the owner to confirm what is included before finalizing the trip.
Can I cancel a request?
Cancellation terms can vary by listing and booking status. Review the cancellation guidance and confirm the owner policy before committing.
How do I get help?
Use the Trust Center, support or contact pages if listing details are unclear, you need help with a request, or you want to report a listing issue.
What should I confirm before paying?
Confirm the date, duration, guest count, route, meeting point, captain/skipper status, fuel, deposit, final total, cancellation and weather terms in writing.