How booking works

From search to boat day, one clear step at a time.

EnjoyBoat keeps the early booking journey calm: compare listings, ask the owner for missing details, confirm the trip context, then continue only when the price, policies and logistics are clear.

01

Search

Choose destination, date, boat type, capacity and captain options.

02

Compare

Review photos, capacity, pricing signals, owner details, policies and included items.

03

Request

Send your date, guests and message. You are not charged just for asking.

04

Confirm

Agree in writing on route, meeting point, total price, deposit, weather plan and extras.

05

Prepare

Bring documents, arrive on time, follow captain or owner safety instructions and keep support informed if plans change.

Before payment

What should be confirmed?

A boat trip depends on local rules, weather, vessel operation and owner-specific terms. These are the details renters and owners should make clear before any booking becomes final.

Date, time and duration

Confirm departure time, trip length and any arrival buffer required at the marina.

Route and meeting point

Agree on pickup point, route options, swimming stops, port limits and return location.

Captain and license rules

Confirm whether a skipper is included, optional, required or whether bareboat licensing applies.

Final total and deposit

Confirm base price, fees, fuel, add-ons, deposit amount, refund rules and payment status.

Request booking

Best default during launch

Request Booking gives the owner time to verify date availability, route, guest count, weather constraints and final price before anything becomes binding.

Instant booking

Only when ready

Instant Book should stay launch-gated until payment provider QA, owner calendars, deposit rules and operational support are ready for public traffic.

Support

Use help early

Contact support before confirming a trip when policies are unclear, listing details conflict, or you need help understanding deposit, cancellation or insurance notes.

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Confiance et support

Booking process questions

Ai-je besoin d’un permis bateau ?

Les exigences dépendent de la destination, du type de bateau et de la présence d’un capitaine. Confirmez avec le propriétaire avant de réserver.

Le carburant, le capitaine et les dépôts sont-ils inclus ?

Cela varie selon l’annonce. Consultez la section conditions et demandez au propriétaire de confirmer ce qui est inclus.

Puis-je annuler une demande ?

Les conditions d’annulation varient selon l’annonce et le statut de réservation. Consultez les règles avant de vous engager.

Comment obtenir de l’aide ?

Utilisez le Centre de confiance, le support ou les pages de contact si les détails sont flous ou si vous souhaitez signaler une annonce.

Que dois-je confirmer avant de payer ?

Confirmez par écrit la date, la durée, le nombre d’invités, l’itinéraire, le point de rendez-vous, le capitaine/skipper, le carburant, le dépôt, le total final, l’annulation et la météo.